Skip to main content

How to sell more through inspiration and enthusiasm

retail legends sales customer service training
How enthusiastic are you about the products you sell and the services you provide? 

 Are you excited? Do you really believe that what you do that will help people? Do you believe the products you sell people will absolutely love? 

 If you are enthusiastic, people can't help but be inspired and motivated by your enthusiasm. They think "I want what she's having". Are your clients inspired and motivated by you? 

 If not, what can you do to feel passionate about what you do? There is only one way, you have to believe in it. Do you believe in your professional abilities and in the products you sell? 

 So what can you do to believe in yourself? How can you build self-confidence and passion? It is through learning, education, practice, experience, working hard and putting your very best effort in everything you do. You have to be focused on doing this better and you have to want to achieve your very best. 

 Ongoing education is absolutely critical to achieving mastery. Too many people think that once they have achieved their qualifications this is the end to their education. With the constant technological advancements, improvements in products and service delivery, those that do not keep up, will be left behind. 
don't be average be awesome
There is nothing more embarrassing than a client who knows more about the latest technology and products than you do. You have to stay informed. Don't wait for your employer to send you to training. Take charge of your own professional development. When your suppliers offer training, do it. And don't do it just the once, do it several times. They say we only take about 10% of what's covered in training. This is why every time you attend training, you learn something new.  

 Subscribe to the industry magazines and read to stay informed. Most industry experts and associations have Facebook pages, subscribe to the pages and join professional Facebook groups to share information and provide professional support to fellow professionals. 

 There are also many training events and resources now available online. Books you can buy and read. Videos you can watch. Webinars and online training courses. If you really want it, it can be done. 

 Attend workshops to fine tune and improve your practical skills and techniques. There is always a better way to do it. Clients you work with are all very different and require individual support. You need to be flexible and creative in your approach. Don't be afraid to experiment with a different technique or a different approach when things are not working. The definition of insanity is doing the same thing and expecting a different result. 
enthusiasm
Do your very best each and every time. If you personally are not excited about a product or a service, find a way that will help you get excited. No one has control over your feelings but you. You need to find the truth in what you do to make you jump out of bed in the morning. Stop expecting others to motivate you, to make you happy. Happiness resides within you, you need to find a way to tap into it. 

 Failing all that, and you still cannot get excited about what you do and the products you sell, you are doing your clients a huge disservice. There is nothing worse than going to a shop, a restaurant, a beauty salon and being served by a dispirited, apathetic, disinterested, unhappy person. Time to re-think if this is really for you. Then again, if you change jobs, without acquiring the skills of enthusiasm for what you do, you will end up constantly looking for happiness, and it will always seem just out of reach. 

 Running away is not always the answer. 

 The answer is within you.

Want More Tips Like This?

Subscribe to my newsletter and get free business industry updates, practical guides, business strategy ideas, marketing and social media tips! 


Comments

Post a Comment

Popular posts from this blog

Tips For Dealing With Difficult Customers

We all have to deal with difficult customers from time to time. Something I learned a long time ago, is that if we could successfully resolve issues for an angry or complaining customer, they would most often become our most loyal customer. Customers make judgements on the service and judgements about the business based on how the staff and management respond to a difficult situation. When dealin g with a difficult customer, it is important to acknowledge their feelings, don't ignore, or worse, dismiss their feeling. Typically a complaining customer would have been psyching themselves up for the confrontation, often taking you by surprise.  Imagine the customer blown up like a balloon full of hot air. If you confront your customer, question their judgement, deny or justify your actions, you’ll just be adding more hot air to that balloon. If you keep adding hot air to that balloon, it will eventually explode. The best thing to do is to let the hot air out of t...
Post a Comment
Read more

Are You Unhappy and Wish for Things to Change?

Not happy in your current situation? Are you stuck in a rut, just plodding along, hoping for the economy to change or for someone to make things better for you? ... Are you laying blame on other things or people for your situation? Is it the landlords fault, is it your customers fault, is it the governments fault? There are certain things we can't control, it will either hail or shine tomorrow, there is nothing we can do to change that. What you CAN control and can change, is how you RESPOND to it, how you think about it, how you feel about it, and what ACTION you take as a result. For things to change, first you must change your internal dialogue, how you think about the situation you are having challenge with, and what you literally say to yourself about it. Language and the words you choose are extremely powerful. The pen is mightier than the sword! People can be moved deeply with words, can be influenced to take action, can be motivated or broken down. So be care...
Post a Comment
Read more

HOW TO OVERCOME YOUR FEAR OF SELLING

Selling is a skill and a mindset, it can be learned even if it does not come naturally. One of the biggest things that can hold you back from selling more products is, fear of selling. For some, talking to people and making suggestions comes easily, for others that are more introverted, it can be a whole new learning curve. Most beauty practitioners are caring, gentle people and by nature can be an introvert. So to stand out, and put yourself out there can be uncomfortable to downright painful. What's at the core of these uncomfortable, painful feelings is our fear.   FACING OUR FEARS know your fears There are many difficult and frightening times when we have to face our fears. And, the surprising truth is, we all come face to face with our fears eventually. Here are just some examples of what people fear the most: learning a new skill death loneliness being in an unfamiliar place a new job becoming a parent public speaking getting up on stage to perform...
Post a Comment
Read more